Refund and cancellation policy

Last updated: 29 September 2026

Refund and cancellation terms for Digital Signature Certificate orders placed through this website.

Digital Signature Provider is a venture of Web Fortuners.

Digital Signature Certificate refunds

A full refund is available until the certificate is issued. Once the certificate has been issued by the Certifying Authority, the order becomes non-refundable.

If the issuing Certifying Authority refuses an application, we refund the full amount.

Refunds are processed to the original payment method within 7 working days.

Prices

Prices listed on this site are final. No GST or other tax is added at checkout or shown on the invoice. Application support is included in every price and is not sold separately.

USB e-token

A lost, damaged or PIN-locked token requires revocation of the certificate and reissue, which is charged as a new order.

Customer obligations

The customer is bound by the issuing Certifying Authority’s Certification Practice Statement.

Misuse reporting

To report misuse of a Digital Signature Certificate, contact us at [email protected] or call +91 99299 40143.

Governing law and disputes

This policy is governed by the laws of India. We aim to resolve disputes within thirty working days.